When our fiance as well as I wanted to rent a holiday house, the people I was with as well as I used a small booking agency! The booking agency set up all the details with the homeowner, and every 1 of us had a contract for the rental, which was a multiple-week period, as well as my family as well as I were going to stay in the beach area for 2 weeks, as well as the people I was with as well as I did not want to spend our currency on a hotel. The beach rental gave us plenty of room, as well as the people I was with as well as I had a functioning home office as well as more than a single bathroom. The pictures online were stunning, as well as the rates were affordable. The balance for our rental was $2,300, it was due 30 afternoons before our check-in day; My fiance as well as I paid the fees on time, and when the people I was with as well as I tried to contact the booking agency on the day before our arrival, they did not answer the PC. Every 1 of us called as well as called, however no a single ever answered the PC. My fiance as well as I did not guess what to do, so the people I was with as well as I contacted an attorney. Every 1 of us explained the situation to an attorney! At this point, the attorney told us it was a civil matter. Since the total amount of the contract was less than $5,000, the people I was with as well as I had to settle the matter in a small claims court. The attorney told us it would be cheaper to file ourselves, then to hire him to file the paperwork. The two of us live in Buffalo, NY as well as my fiance as well as I were out a lot of currency, so the people I was with as well as I decided to file the paperwork for a court date. The judge was also from Buffalo, NY as well as found in our favor, as well as the agency was forced to repay our balance in full. The defendant also had to spend my savings our court fees as well as costs.