Great patron service is absolutely pressing to me, and i think that great patron service will keep purchasers coming back year after year.
I own an Elgin heating and AC service service.
I try to make sure that all of my purchasers feel like they are family! The Elgin heating and AC service service company has been open for 15 years. I know almost all of the people in the section and I am glad when I meet new faces as well; Our company offers 24/7 emergency services. I have a team of experts that can deliver around the clock services to all of our commercial and residential service purchasers! We offer competitive pricing and a satisfaction guarantee. One of my purchasers was unhappy with a bill that they received from a serviceman that repaired the AC device in their commercial business. I told the patron that I would find the bill and come down to the company so my buddy and I could discuss the repairs. As the owner of the Elgin heating and AC service business, it’s up to me to make sure that every patron is gratified. I looked at the bill and it seemed acceptable to me. I met with the patron who believed that he should spend money about 20% less, because it only took my serviceman 4 hours to complete the work, but he did not know that the rate was acceptable and felt that my buddy and I were charging for 5 hours instead of four. I was glad to adjust the bill so my commercial patron was glad and felt like he was hurt.