Just a handful of customers at the cafe were complaining about the uneven temperatures in the back of the room, i was all the way up at the front and it seemed like the cooling system was toiling just fine, however there was a vent above the Dunkin Donuts Coffee component and it seemed like cold air was coming out of the HVAC duct.
- I didn’t really know about the concern when the first client complain, but when two more customers came up to the front counter to talk about the cooling system, I decided to walk out to the front of the room to see if there really was a problem… As manager of the cafe, it is my responsibility to make sure that the customers are glad.
That means providing them with a unique and wonderful indoor atmosphere, great coffee, and delicious pastries. I realized there was no air coming out of the HVAC duct over by the back of the store and that made me worried. I instantly called the owner, but she did not answer the iphone. I left a message and she called back about 10 minutes later, but she contacted the emergency service supplier before she returned my call and I was glad to hear that the Phoenix commercial AC service supplier was already on the way. In less than an hour, the emergency service professional arrived and determined that the concern was easily with the HVAC duct. The HVAC duct was so old in that part of the cafe that it was crumbling and not connected to the rest of the network anymore, repairs were so significant that the owner had to come sign the bill.